Stage 01
Intake
Résumé arrives via your ATS or careers page. Jordan parses it, picks the gaps worth asking about.
Hiring Hand · first-round interviews, handled
By dawn,
your shortlist
is on your desk.
Stop losing your week to phone screens. Every applicant gets a real video interview the same day, scored against your rubric — so by morning you have a ranked shortlist, and the tape behind every call.
Scroll to dawn
01 · The promise
You can't interview everyone. Jordan can.
Most teams interview the top of the stack and hope. Hiring Hand interviews the whole stack — on the candidate's schedule, on your rubric, with the video and transcript saved for review. The good ones stop falling through the cracks.
ModeLive video, two-wayRecruiter time spent in the call0 minOutputTape · Transcript · ScoreAudit trailSaved for review
02 · The method
An interview, not a form.
Stage 02
Conversation
Live face-to-face video interview — a calibrated set of questions, follow-ups when answers are thin, the same rubric for every candidate.
Stage 03
Score
Each answer graded against the rubric you signed off on. Strengths cited verbatim, concerns flagged with timestamps.
03 · An exchange, from a sample tape
Sandra Mills, F&I.
Jordan
You've spent eight years selling F&I products into one of the worst markets dealers have seen. Walk me through a deal you almost lost — and what you said in the box that turned it around.
Sandra Mills
Last August. Couple in their sixties, cash buyer on a used Tahoe.The default move is to skip the F&I pitch entirely — they're paying cash, why bother. I asked them, instead, what would happen if the transmission went next March.They didn't have an answer. By the time we walked through the GAP and the powertrain warranty against their actual driving pattern — Florida, towing a boat — they took both. Three thousand back of the house on a deal we almost stamped paid-in-full and walked.
Jordan
What's the one thing you'd want a finance director to know about you in their first week?
Sandra Mills
That I will not lie to a customer to clear a deal. I have walked away from three months of a board because the manager wanted me to bury a fee. If you need that, hire someone else.
Scoring · as you wrote it
Closing instinct
19/20
Product knowledge
18/20
Compliance posture
20/20
Tenure & stability
17/20
Cultural fit (your spec)
20/20
Composite
94/100
Strong yes · Hold for hiring manager
04 · By 9 AM
On your desk.
Issue 1,047 · Vol IV
Morning Brief — Tuesday, Mar 4
Pemberton Auto Group · Tampa
In the funnel
50
Strong yes
3
Yes
3
Bottom of stack
12
| Candidate | One-line strength | Verdict | Score | Tape | |
|---|---|---|---|---|---|
| 01 | Sandra MillsF&I · 8 yrs | “I will not lie to a customer to clear a deal.” | Strong yes | 94 | Tape ↗ |
| 02 | Rachel ThompsonService · 6 yrs | Built +$140 ARO on a fixed-ops team in 90 days. | Strong yes | 91 | Tape ↗ |
| 03 | Marcus WilliamsSales · stair-step from BDC | Reads buying signals well; specific deal stories. | Strong yes | 87 | Tape ↗ |
| 04 | Kevin ParkF&I · cross-trained service | Quiet, methodical. Likely strong with cash buyers. | Yes | 79 | Tape ↗ |
| 05 | Tyler JohnsonParts · counter & wholesale | Knows wholesale cadence; could grow into a manager. | Yes | 76 | Tape ↗ |
| 06 | Brittany ChenSales · CDJR background | Strong CRM hygiene; turns leads into appointments. | Yes | 74 | Tape ↗ |
50 interviewed · 6 advanced · 12 explained · 32 bottom of stack
Reviewed by Jordan · 8:42 AM
Lisa's calendar · 6 holds posted
05 · 9:00 AM
Try it on your real roles.
Bring us one open req — we'll wire Jordan to your rubric, point him at your applicants, and you'll have ranked tape on your desk by morning. No long contract; talk to us first.